What Do Truck Fleet Managers Say They Want from Online Driver Training and an LMS?

how to choose online training coverYour drivers’ time is your fleet’s most valuable asset. If you’re going to use it for training, it had better be good. This whitepaper teaches you how to compare online training options for truck drivers.

You'll learn:

  • What to look for in an online training system
  • How to define training success 
  • Red flags to avoid
  • Understanding mastery-based training

How to Compare Online Driver Training for Truck Fleets

Your drivers’ time is your fleet’s most valuable asset. If you’re going to use it for training, it needs to be effective. Learn what makes online fleet training systems work well.

What to Look for in an Online Training System
• Ability to change behaviors — mastery-based training
• Set a positive tone
• Get their attention
• Communicate in multiple ways
• Provide in-depth content
• Be credible and up-to-date
• A streamlined admin system

  • How to Choose Online Training for Fleets
  • Just One Goal of Training: Use What They Learn
  • Set a Positive Tone in Training
  • Grab the User's Attention
  • Lack of Accuracy Steals Credibility
  • See, Hear, Read, Do: How Do Your Drivers Learn?
  • Poorly Made Training: Lots of B-Roll

Excerpt: A lack of “multi-modality” is the primary weaknesses of many cheaply designed training programs. You can spot poorly made training by their heavy use of “B-roll” video. B-roll is a film and TV term that means extra footage that merely establishes where a scene takes place. It’s the visual equivalent of background noise.

This means the video on-screen may have nothing to do with the actual training objectives — it’s just a truck driving through some scenery, or a driver talking on a CB.

The verbal instruction may be good, but the visuals don’t fill in any gaps. No on-screen cues provide clarification of what they hear. And there’s frequently no opportunity to interact with the content.

  • How Long Should a Lesson Be? Long Enough to Cover the Material

Excerpt: The depth and progression of training are also markers of good training. Most fleets focus on uptime for the drivers, and any minute not spent on the road is viewed as wasted.

Therefore, every moment of training needs to be valuable — five minutes of bad training is five minutes wasted.

According to Bill Osborn, VP of Safety at Celadon, “Drivers are frustrated or annoyed by any activity that they view as a waste of their time. In other words, any activity they view as simply part of a routine that they have to go through. Establishing the proper foundation for learning is solely the responsibility of the company and requires that the driver recognizes and accepts that gaining knowledge and/or experience is an actual benefit to him or her. At that point, training becomes a 'want to' instead of a 'have to.'”

  • Online Training Should Always Be Up-to-Date
  • LMS Should be Streamlined for Fleet Use
  • Assign Relevant Lessons
  • User Registration: The Biggest Time Sink for Learning Management Systems
  • Conclusion: Drivers’ Time is Valuable, So Don’t Waste It

ITI Provides Driver Training
for Every Type of Fleet Vehicle

Look under the hood at top-performing companies, and you’ll find a culture of training. When you want to outsource your training and safety content, ITI provides the highest quality online videos through for every type of vehicle, from sedans up to heavy duty trucks.

PRO-TREAD® for Heavy Duty Trucks
ClearDrive™ for Commercial Fleets
On Ramp™ for CDL Schools

And we have a library of OSHA and out-of-vehicle courses for injury prevention, as well.


Sentix™ LMS: Designed for
Busy Trucking Fleet Safety Managers

Sentix Pro is a powerful learning management system (LMS) engineered specifically for transportation and logistics companies. From assigning a year’s worth of training in minutes to triggering training after an incident, it will save you hours of manual work right out of the box.

Just as importantly, Sentix LMS can connect to all your other systems and be customized to help you intelligently scale your training for the long haul.